How to make a purchase

1. Make sure you have access to a PayPal account, a credit card or another payment option listed under 'Buy now'
2. Enter your in-game player name in the player name field. Important: Make sure you have access to this account because the unban will be applied automatically
3. Pick a payment method and click the corresponding checkout button
4. Enter your account or billing information and click 'Pay now' to complete the purchase. At this point will be charged and the payment will be processed
5. Wait until your case is reviewed. This will usually take about 24 hours (but can take up to 7 days) and you will be updated via email.

Important terms and conditions

• When unbanning a player we took or will take the following action:
• If you got banned for something that helped you gain more money (X-Ray, bug abuse, glitches, ...) you will keep a maximum of $50,000 in-game money and 10 level or what we believe you gained by playing fairly
• If we have the suspicion of you having illegally gained items in your inventory/enderchest/base/... we will reset it
• If we have the suspicion that your faction (members) made profit with your illegal actions, we may remove the faction base and its containers, stashes, factories and reset progress of faction members
• We reserve the right to reject the unban request without giving refund (if the player is obviously not eligible for unban, read below)
• Buying unban does not change the rights of the player in terms of rules. That means the player will still be banned for using cheats, muted for spamming, ...
• If you are banned again it's not possible to get refund for it. Also, you will not be allowed to purchase unban again.
• Other accounts ("alts") that have been banned with your account will not be unbanned. Unban has to be purchased for each account
• We reserve the right to shut down the server, restrict players from it or change/remove (paid) features without giving a refund
• Opening a PayPal dispute or performing a chargeback with a malicious/uncooperative intent will result in a permanent ban and furthermore followed by legal proceedings

When am I NOT allowed to purchase unban?

You will not be unbanned (even if you purchase unban) if you got banned for one of these reasons:
• You have purchased unban before and got banned again
• You damaged the server badly by e.g. griefing or causing strong inflation on the server
• You got banned for something that damaged the server and it's likely that you will do it again
• You upset the server community very badly so most players on the server or the staff do not want to see you ever again
• You damaged the server financially and do not agree with compensating that damage

Buy now

The in-game name of the player that will receive the unban
Leave this blank if you want to use your PayPal email address
Please check the boxes to agree
I have read the terms and conditions above and agree to them I am at least 18 years old or my parents agree to this purchase I have not purchased unban before and I'm sure that I am eligible to buy an unban
Item: Unban from the server
Price: € 10.00